Thank you for choosing SkyVantage.ai. We strive to provide high-quality products and services to our customers. If you are not entirely satisfied with your purchase, we're here to help.
Refund Eligibility 1.1. To be eligible for a refund, you must notify us of your intent to request a refund within 60 days from the date of purchase or as defined in your SkyVantage hosting agreement. 1.2. Refunds are applicable only to the original purchaser and are not transferable.
Non-Refundable Items 2.1. Certain products and services may not be eligible for a refund. These include, but are not limited to, digital downloads, subscriptions, and personalized/customized items.
Refund Process 3.1. To initiate the refund process, please contact our customer support team at support@skyvantage.com. 3.2. Provide the order number, details of the product or service for which you are requesting a refund, and the reason for your dissatisfaction. 3.3. Our customer support team will review your request and respond within 3 business days.
Refund Approval 4.1. If your refund request is approved, the refund will be processed to the original method of payment within 14 business days.
Late or Missing Refunds 5.1. If you haven't received your refund within the specified timeframe, please check with your bank or credit card company first. 5.2. If the issue persists, contact our customer support team for further assistance.
Cancellation Policy 6.1. Some products or services may have specific cancellation policies. Please refer to the respective product or service documentation for details.
Contact Information 7.1. For any questions about our Refund Policy, please contact us at 801-649-2925 ext 1 or support@skyvantgage.com
Changes to this Refund Policy 8.1. We reserve the right to update or change our Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase on SkyVantage.ai, you acknowledge and agree to our Refund Policy.
5526 West 13400 South Ste. 207 Herriman, Utah 84096
